Apache service outage

on server fi11.hostaan.fi  - fixed


Apache service outage occured on server fi11.hostaan.fi from Sat 2022-12-10 07:30 am. Web sites on server fi11 showed error page during the outage. The malfunction occured because of incomplete Apache service restart during server load issue.


Corrective action was taken immediately upon detection and server issue was fixed by 10:45 am. Unfortunatelly, our monitoring system did not detect this issue immediately, because for monitoring www server responded normally. As a result, the fault was not noticed until later, but it was repaider immediately upon notice. We apologize for any inconvenience caused to our customers, and in the future we will strive to develop our monitoring system to also detect errors affecting the websites of invidual customers.