Contact Us

Get support by phone, e-mail, chat or by leaving a message to us.


Our customer support opening hours are from 9 am to 3 pm (GMT+3) on business days. Also our staff monitors server operation 24/7 reacting any server issues proactively - also providing support in critical issues also in the evenings and weekends. We will answer all non-critical support tickets within the next business day.


So you can be sure that we always take care of your services. You can also contact us with the following ways:

Call us 9 am to 3 pm 

+358 20 732 0000

Our customer support experts will help you in English from 9 am to 3 pm (GMT+3) on business days. The cost of the call is your international call costs plus 0,08€ per call + 0,17€ per minute.

Email Support 24/7

Email to us and on daytime we will answer usually within hours. Outside business hours you will receive answer at latest on the next business day (unless critical server issue which will be addressed asap).

Chat 24/7

on our Website

Open chat window from bottom right corner of this website. Our chatbot helps you 24/7 and optionally you can leave us a message.

Leave Message 24/7

using our form

You can also leave a message to us from the same chat window clicking envelope icon. You will receive answer to your email address (with same email support hours).

Postal Mail

Hostaan Ltd

Snellmaninkatu 36-38

FI-70100 Kuopio, FINLAND

Hostaan Ltd

VAT code: FI29506566

VAT reg.

Our team is at your service

Tuomo Hartikainen

Office Manager, Development

Juha Kouvalainen

Chief Executive Officer




9 to 3

Niina Kokkarinen

Executive Assistant