Email forwarding to external mail addresses is deprecated

To fight against spam, major email service providers, such as Google Gmail and Microsoft Hotmail.com/Outlook.com, have thigtened the regulations for email delivery. This causes sending email to addresses outside of our servers no longer possible.

In practise, this means that if you use an email address based on your own domain firstname.lastname@yourowndomain.com and you have set this to redirect your mail to an external address yourownname@gmail.com, the messages will no longer be forwarded due to SPF regulations, and the sender will receive an error message:

     550-5.7.26  SPF Check failed: Domain omadomainimi.fi does not designate

tai esim.

     550-5.7.26  This mail is unauthenticated, which poses a securitys risk to the sender and Gmail users, and has been blocked. The sender must authenticate with at least of of SPF or DKIM. For this message, DKIM checks did no pass and SPF check for [omadomainnimi.fi] did not pass with ip...

To solve the issue, we recommend that you remove forwarding from your email account and switch on mailbox, which after you are able to receice and read mail directly from server using webmail or IMAP/POP mail client (for e.g. Thunderbird, Outlook or Mac Mail).

Creating email forwarding is no longer possible

Since the major email providers have practically blocked the mail redirecting, we have limited this feature in our Plesk control panel. From now on you are able to create mail forwarding only to redirect address that is based on your own domain and resides on the same server.

Since email service providers may penalize spam sent via forwarding, we will also remove all email redirects from our servers later by the end of the year. In order to ensure that your email will continue working properly, you should replace the mail redirects with mailboxes before that.

2023-05-09

9.5.2023