Contact Us
Get support by phone, e-mail, chat or by leaving a message to us.
Our customer support opening hours are from 9 am to 3 pm (GMT+3) on business days. Also our staff monitors server operation 24/7. We will answer all non-critical support tickets within the next business day, but very usually you will get our response much faster.
Phone Support
Our customer support experts will help you in English from 9 am to 3 pm (GMT+3) on business days. The cost of the call is your international call costs plus 0,08€ per call + 0,17€ per minute.
Email Support
Email to us and on daytime we will answer usually within hours. Outside business hours you will receive answer at latest on the next business day (unless critical server issue which will be addressed asap).
Chat Support
on Website
Open chat window from bottom right corner of this website. We usually are available on same business hours. Otherwise you can leave us a message.
Or Leave
a Message to Us
You can also leave a message to us from the same chat window clicking envelope icon. You will receive answer to your email address (with same email support hours).
Postal Mail
Hostaan Ltd
Snellmaninkatu 36-38
FI-70100 Kuopio, FINLAND
Hostaan Ltd
VAT code: FI29506566
VAT reg.
Service Controller
& Business Manager
Mr. Juha Kouvalainen is responsible for providing the service in accordance with the EU general Data Protection Regulation (GDPR). He also works as business manager in Hostaan Ltd.
